GOOD TO KNOW – PURE SERVICE

Nordic walking poles, boules for use in the park opposite and rucksacks for your excursions and hikes are available from Reception.
We can also give you advice about destinations for your excursions, and supply you with information material about the area. Please just ask us.

ALL THIS IS INCLUDED IN OUR PACKAGES:

3/4 board pamper package

  • First thing: from 6.30 coffee and pastries are available at the indoor pool for early risers
  • Morning: from 7.00 – 10.30 you can enjoy a substantial energy breakfast buffet with sparkling wine
  • Midday: from 12.00 – 16.30 we offer our healthy “Power vom Bauer” snacks:
    soup, salad buffet, cheese, homemade sausage, bread, butter, fruit salad and
    from March 2016: selection of cakes and gateaux
  • Evening: 6 course gourmet à la carte menu or buffet feast
  • Every evening selection of cheeses

Please note that we do not specialise in vegan dishes.

 

Vitamins

  • Tea, water and fruit are available throughout the day around the pool and in the waiting area in the wellness department.

Apéritif reception

  • The Möhringer family invites you to share a glass of sparkling wine with them every Sunday evening.

Leisure programme

  • Be sure to take advantage of our leisure programme.

Evening events

  • You can enjoy a wonderful evening of music and dancing, or stop for some mulled wine during a torch-lit hike.

Reservation Conditions

  1. These reservation conditions form part of the contract.
  2. The accommodation contract is deemed to be concluded as soon as the room is booked and confirmed. Place of jurisdiction is Bonndorf.
  3. In consideration for other guests, pets are only allowed on request and only in rooms in the main building.
  4. Cancellation fees are governed by statutory provisions. All packages are subject to an additional local spa tax  (currently 1 Euro per person per night).

wlanlogo There is free wi-fi internet access throughout the hotel. An internet terminal is also available.

Room Requests

Please be aware that we can only firmly confirm requests for a particular room in the case of a stay of 7 nights. We will of course also do our best to take into account room requests for shorter periods of stay.

Any unused services from the offers/packages cannot be refunded. Offers/packages can also be combined with one another.

Cancellation policy

for individual reservations of 1 – 4 rooms

In light of the current situation, you can cancel your reservation free of charge for the following reasons:

  • Our hotel is closed for your stay due to COVID-19 or
  • You are ill with COVID-19 – we require a medical certificate in this case
  • You are the contact person for a person who is ill with COVID-19 – we require official proof in this case

We recommend that our guests take out travel cancellation insurance.

Without cancellation protection, the cancellation policy is as follows:
Free of charge up to 8 days before arrival, afterwards or if you depart early, 80% of the agreed price.

Cancellation fees will only be incurred if the allocation/rooms cannot be sold elsewhere.

For individual or group reservations from 5 rooms

In light of the current situation, you can cancel your reservation or individually reserved rooms free of charge for the following reasons:

The entire group reservation is cancelled free of charge if

  • Our hotel is closed for your stay due to COVID-19

Individual rooms can be cancelled free of charge if

  • You or one of the persons who has booked is ill with COVID-19 – We require a medical certificate in this case
  • You or one of the persons who has booked is a contact person of a person who is ill with COVID-19 – We require an official certificate in this case

If none of the above reasons apply, the following costs must be paid:

28 days before arrival 25% of the accommodation and lodging price
21 days before arrival 50 % of the accommodation and lodging price
8 days before arrival 80 % of the accommodation and lodging price

To avoid unnecessary cancellation fees, please inform us in good time if you would like to reduce the allocation so we can sell the rooms you no longer require elsewhere.

Cancellation fees will only be incurred if the allocation/rooms cannot be sold elsewhere.

Reduced price for extra bed

(child’s bed or additional bed in double room with 2 full-paying guests, or in single room with 1 full-paying guest)
Children 4 to 6 years 75 %
Children 7 to 10 years 50 %
Children 11 to 13 years 25 %
Children from 14 years /adult 15 %
Child’s bed/cot (to 3 years)
105 cm x 60 cm per night 7.50 Euros

The reduction for children or extra bed applies only in the case of accommodation in additional bed in single room or double room.

Accommodation for dogs

12.50 Euros per night (without food)
Please note that dogs are not allowed in the restaurant, bar or wellness area or in certain rooms.

Parking place in garage

per night 8.00 Euros

Spa tax

currently per day / person 1.00 Euro
currently per day / child 6-16 years 0.80 Euro

More Informations

All prices include service charge and VAT.
Rooms booked are ready at 15.00.
On the day of departure, the rooms are available until 11.00.
All our rooms are non-smoking.